Privacy Policy

Foodeo is committed to protecting your privacy. This Privacy Policy explains how we collect and use your personal data and what rights and options you have in this regard. Please also see our Cookie Policy which explains the use of cookies and other web tracking devices through our website.

Who is responsible for the processing of your personal data?

FOODEO SOFTWARE HOSTELERIA SL with CIF B44971059, registered office at: C/ Hernan Cortes 14 3 Izquierda, 03690 Alicante with telephone number +34 960 25 48 43 and e-mail: info@foodeo.es is responsible for the processing of your personal data. Therefore, we guarantee your security and confidential treatment, in accordance with the provisions of the EUROPEAN DATA PROTECTION REGULATION (EU) 679/2016, as well as any other applicable regulations.

For what purposes do we use your personal data?

We use your data to the extent that it is permitted by the GDPR, as well as by current regulations that are applicable. Throughout In any case, the treatment will be done for specific, explicit and legitimate purposes, and in no case will they be treated in a way that is incompatible with said purposes. Specifically, the following treatments will be carried out:
- Answer your questions, requests or requests.
- Manage the contractual relationship and the provision of consultation services requested by the client.
- Manage your phone calls.
- Issue proof of payment for the services rendered in favor of the client.
- For the correct performance of the requested service, personal data will be processed
of the client necessary to monitor the evolution of this during the provision of the service.
- Carry out all those administrative, fiscal and accounting procedures necessary to comply with our contractual commitments and fiscal obligations and accountants.
- Compliance with our legal obligations.
- Analyze and improve our services and communications with you.
- Supervise and evaluate compliance with our policies and standards.
- Manage the sending of information and commercial prospecting by any means in case of explicit consent.

What is the legitimacy for the processing of your data?

The legitimacy of the processing of personal data that we carry out is done at all times in compliance with the provisions of article 6 of the GDPR, as well as article 8 of Organic Law 3/2018. In the cases in which the legitimacy for the main purpose of the use of data is not found in any of the previous legal bases, the consent of the interested party will be requested for the treatment. In the cases in which the legitimacy for the main purpose of the use of data is not found in any of the previous legal bases, the consent of the interested party will be requested for the treatment.

How long do we keep your data?

Personal data will be kept for the time necessary for the provision of the service or as long as the interested party does not withdraw their consent. Subsequently, the data will be deleted in accordance with the provisions of the data protection regulations, which implies its blocking, being available only at the request of Judges and courts, the Ombudsman, the Public Prosecutor or the competent Public Administrations during the period of prescription of the actions that could derive and, after this, it will proceed to its complete elimination.

With whom do we share your data?

We inform you that the data provided will be communicated to the different providers of products and services that are necessary for the execution of the treatment. required. Our suppliers are obliged to use the data provided solely and exclusively for the fulfillment of the requested service.
The personal data processed by Foodeo to achieve the purposes detailed above may be communicated to the following recipients depending on the legitimizing basis of the communication: - Public Administrations in the cases provided by law.
- The State Security Forces and Bodies.
- Banks and financial entities for the collection of contracted services.
- Public registries of patrimonial solvency and fraud prevention systems

What are your rights?

Rights:
In particular, regardless of the purpose or legal basis for which we process your data, you have the right to:
- Right of access: anyone has the right to obtain confirmation as to whether Foodeo is processing personal data that concerns them.
- Right of rectification: You have the right to access your personal data that we have and request its rectification when they are inaccurate.
- Right of deletion: when the data collected is no longer necessary for the purpose for which it was collected.
- Right to limitation of treatment: you may request the limitation of the treatment of your data and request that they be kept for the exercise or defense of claims.
- Right of portability: you have the right to obtain the personal data that concerns you in a structured format for common use and mechanical reading and to transmit it to another person in charge.v - Right to withdraw consent: the right to withdraw any consent you have previously given us to handle your personal information. If you withdraw your consent, this will not affect the lawfulness of our use of your personal information before you withdrew your consent. How can you exercise your rights?
FOODEO undertakes to respect the confidentiality of your personal data and to guarantee the exercise of your rights. You can exercise them at no cost by writing an email to our address info@foodeo.es simply indicating the reason for your request and the right you want to exercise, informing you that it is essential, according to Law, that you provide a copy of your DNI or NIE. We also inform you that, following our transparency policy, all rights are available to customers on the website. You are informed that you can also exercise your rights by submitting a statement to the competent control authority, when you have not obtained satisfaction in the exercise of your rights. DPD-Delegate Data Protection Contact the email info@foodeo.es